Home of the Eclipse Auto Blackout Greenhouse

Office: (530) 241-5670     Cell: (530) 215-5670

Questions & Answers - FAQ

HOW DO THE SYSTEMS HOLD UP IN THE WIND?

Our systems do very well in the wind. The Auto Blackout Systems are held down by a series of batten ropes, which hold it snugly against the greenhouse wall, while still allowing it to operate properly. For added support in high snow and wind areas, check out our Extreme Trussing Kit.

WHAT IS THE LIFE EXPECTANCY OF THE PLASTIC?

Our Clear Plastics are rated for 3-5 years of use. Our Black on White Plastics are rated for 2 years. Sun intensity and weather can factor into the lifespan of your plastic

HOW DOES THE BLACKOUT SYSTEM WORK?

The Blackout System is equipped with a control panel which uses a set of timers to raise and lower the Blackout Plastic over the sides of the Greenhouse. The panel controls a series of motors that actuate the Blackout System.

WILL THE AUTOMATED BLACKOUT SYSTEM WORK WITH AN EXISTING GREENHOUSE STRUCTURE?

Yes, our Blackout Systems can be adapted to work with most structures. Please contact us to discuss options. We'd love to come up with a solution that works for you!

DO YOU MAKE CUSTOM GREENHOUSE STRUCTURES?

Yes we can design the greenhouse of your dreams! Call or email one of our designers today.

HOW DIFFICULT IS IT TO ASSEMBLE?

The structures are easy to assemble. You don't need an extensive background in construction, just the right tools!

WHAT TOOLS ARE NEEDED FOR ASSEMBLY?

A drill, a hex drill bit, set of drill bits, crescent wrench, hacksaw or Sawzall, string, level, hammer, screw driver.

HOW LONG DOES IT TAKE TO ASSEMBLE?

The assembly time varies depending on many factors such as building experience, site preparation, number of people, ability to focus. The average time for a 52' greenhouse is 2-3 days with 2 people. For large structures, we recommend 3 people and up to a week for assembly. This does not include site prep time.

DO YOU OFFER INSTALLATION?

If you live in the Northern California region installation may be available through one of our subcontractors depending on the time of year and exact location that you want your structure. Contact us to discuss the options.

ARE BASEBOARDS AND ANCHORING INCLUDED?

Baseboards and anchoring are not included. We recommend using 2' x 6' pressure-treated wood anchored with concrete stakes.

DOES THE AUTO BLACKOUT SYSTEM WORK IN THE RAIN?

Yes, the Auto Blackout System will operate in the rain. Snow, however, is a different story. Never operate your Auto Blackout System when it's snowing, this can cause the plastic to warp.

WHAT DO YOU RECOMMEND FOR WINTERIZING?

We recommend adding supplemental lighting inside the Greenhouse so you can continue production all winter long. With the Auto Blackout Kit you can easily close the Blackout System to block excessive light from your Greenhouse. Easily batten down the roll up side walls with additional pieces of wiggle wire to create a fully sealed environment.

If you live in an area that gets more than 5†of snow in a storm we recommend you remove your covers, or if you need to leave the covers on all winter we recommend our Extreme Support Trussing Kit and keeping the snow off the top of the structure as much as possible. (NOTE: The Auto Blackout System does not operate in the snow.)

CAN I HANG MY LIGHTING AND VENTILATION INSIDE THE GREENHOUSE?

Yes, we recommend using our hang lighting and ventilation from the inside of the structure, we do however recommend our Support Trussing Kit or our Extreme Trussing Support Kit if you are planning to hang a lot of irrigation, ballasts, hanging planters, speakers, etc.

HOW SOON WILL MY ORDER BE READY FOR PICK UP?

Most orders are ready to be picked up within 3 business days. If you are coming from out of town to pick up your order, please contact us to coordinate a convenient time.

WHAT ARE YOUR SHIPPING METHODS?

We use UPS Freight. Depending on their pickup schedule, orders generally go out 3 - 5 business days after the order is placed.

DO YOU SHIP DOMESTICALLY AND INTERNATIONALLY?

Yes we can ship anywhere in the world. International shipping method depends on the country.

WHAT HAPPENS IF A COMPONENT GOES OUT ON MY AUTO BLACKOUT SYSTEM?

If you experience a problem with your greenhouse please don't hesitate to give us a call. We have replacement parts in stock and want to make sure your structure is back up and operational as soon as possible.

DO YOU OFFER A WARRANTY?

Yes, we offer a limited 1 year parts warranty with all registered products. We also offer Extended Parts and Service Warranties.